Not Every Tradesman is Created Equal

  1. Have they completed an Apprenticeship? A quality tradesman will have completed an Apprenticeship in their trade (which usually takes 3-4 years) unless they were issued early release.
  2. How much experience do they have? What is their skill set? The more experience a tradesman has, the better your finished product is going to be. Have they only worked in one particular area of their industry i.e. a young man completes a carpentry Apprenticeship but at completing takes on a stair builders role. He has only every built stairs and is now quoting to renovate your kitchen. This is a really good question to ask as it will weed out those with little to no experience and those without the skills to complete your job.
  3. Will You Provide Referees For Me To Contact About Your Work History? Ask for references of recent work they have completed. A quality tradesman will be more than willing to offer up a recent referral.
  4. Do You Consider Yourself a Handyman? Now, there is nothing wrong with the term ‘handyman’. A fully qualified carpenter may call themselves a ‘handyman’ as residential clients may understand this term over the term ‘carpenter’. But in some cases it’s a way for inexperienced or unqualified tradesmen to work in the industry without having to complete an Apprenticeship. It can’t hurt to ask your tradesman “What do you mean by your a handyman?”.
  5. Do You Have Public Liability And Personal Accident Insurance? All tradesmen require public liability insurance in order to cover both the tradesman and the public from the risks of liabilities imposed by lawsuits and similar claims.
  6. Do You Clean Up After Your Work Is Done? Out of respect and common decency for others, a quality tradesman is trained to clean up after themselves.
  7. Do You Have a Valid Construction Induction Card (White Card)? This is the industry standard for occupational health and safety for the building and construction industry. All trades working in this industry are required to hold a current White Card.
  8. Are you a registered business with ASIC? To operate a business in Victoria you need to apply for a business name through ASIC. Those doing the right thing will have their registration up to date and will happily share this information with you.
  9. Do they present professionally? When you met them did they make you feel at ease? Were they knowledgeable and did they offer solutions to your problem? How were they dressed? Were they polite, attentive and representing their business in the best possible light?
  10. How would you rate the overall quotation experience? When the tradesman came out to quote your job, did they ask you questions? Did they measure up? Were they writing things down and did they offer insights you felt were helpful? If not, your instincts are probably correct – hire the tradesman who ticks all of these boxes.